Get premium support
- What is a user?
- A user is defined as one personalized email address (you@yourcompany). Group email aliases such as sales@yourcompany and support@yourcompany are included in pricing and don't count as additional users.
- Do you offer email accounts?
- Yes. You can purchase email accounts via G Suite from IT Solver. This also includes Google Calendar, Docs, Drive, and more.
- How do I buy and pay?
- Get started with a free 14-day trial or contact sales. After the trial ends, you can pay by credit card.
- What is the payment plan?
- We offer a flexible payment plan. You can add and delete users at anytime. You are billed monthly. For more information on pricing, contact sales or see the IT Solver Help Centre.
- When are hourly rates billed?
- Projects or work related to an add, remove or change.
- What are the hourly rates for project work?
- $100 an hour for customers on a plan, otherwise $150 an hour. 1 hour minimum, then billed in 15 minute increments.
- Have more questions?
- Angus usually responds in under an hour during Mon-Sat 9AM - 5PM. Visit the Help & Support Center to contact Angus.