Choose the plan that’s right for your business.

Whether you have implemented G Suite or Office 365 within your organisation, you have already taken a crucial step in streamlining your business applications and workflows in the cloud.

But what about the ongoing IT management of your G suite or Office 365 environment? IT Solver has the expertise to support your team.

Business

$14.9 / user / month
  • On-Demand support requests for G Suite or Office 365
  • Unlimited requests
  • Mobile Management
  • Submit requests via chat, email or phone
  • Remote desktop support
  • Get quick answers to tech questions
  • Assisted G Suite or Office 365 Learning via the web
CHOOSE PLAN

Premium

$24.9 / user / month
  • Everything in Business, plus...
  • Customer site visits
  • 24/7 priority support
CHOOSE PLAN

Support Plans FAQ

What is a user?
A user is defined as one personalized email address (you@yourcompany). Group email aliases such as sales@yourcompany and support@yourcompany are included in pricing and don't count as additional users.
How do I buy and pay?
Choose plan above and complete the sign up form. Payment details will be requested when we call you shortly. We accept Visa and Mastercard.
What is the payment plan?
We offer a flexible payment plan. You are billed monthly. For more information on pricing, contact sales.
Where is on-site support available?
Premium customers receive free call outs in the Redlands and surrounding suburbs.
Is there a call out fee?
Premium customers have free call outs included.
If I'm on the Business plan and require a call out, what are my options?
Generally most issues are resolved quickly over the phone or internet. Customers on the Business plan or outside the service area, can submit On-Demand support requests.
What priority is given to a request?
Priority 1: Product/service unusable in production.
Priority 2: Use of product/service is significantly affected.
Priority 3: All other questions and bug reports
Do you offer email accounts?
Yes. You may purchase email accounts separately.
What isn't included?
Data migration is billed separately. Refer to data migration pricing.
Have more questions?
Contact us.

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