Choose the plan that’s right for your business.
Whether you have implemented G Suite or Office 365 within your organisation, you have already taken a crucial step in streamlining your business applications and workflows in the cloud.
But what about the ongoing IT management of your G suite or Office 365 environment? IT Solver has the expertise to support your team.
$14.9 / user / month
- On-Demand support requests for G Suite or Office 365
- Unlimited requests
- Mobile Management
- Submit requests via chat, email or phone
- Remote desktop support
- Get quick answers to tech questions
- Assisted G Suite or Office 365 Learning via the web
$24.9 / user / month
- Everything in Business, plus...
- Customer site visits
- 24/7 priority support
Support Plans FAQ
- What is a user?
- A user is defined as one personalized email address (you@yourcompany). Group email aliases such as sales@yourcompany and support@yourcompany are included in pricing and don't count as additional users.
- How do I buy and pay?
- Choose plan above and complete the sign up form. Payment details will be requested when we call you shortly. We accept Visa and Mastercard.
- What is the payment plan?
- We offer a flexible payment plan. You are billed monthly. For more information on pricing, contact sales.
- Is there a call out fee?
- Premium customers have free call outs included.
- If I'm on the Business plan and require a call out, what are my options?
- Generally most issues are resolved quickly over the phone or internet. Customers on the Business plan or outside the service area, can submit On-Demand support requests.
- What priority is given to a request?
- Priority 1: Product/service unusable in production.
Priority 2: Use of product/service is significantly affected.
Priority 3: All other questions and bug reports