And the good news is you don’t need to hold onto the phone while the back up is in progress. We will start the transfer with you over-the-phone, then call back once it’s complete to finish the service.
Assess whether the drive is suitable for recovery. If not, you will not be charged for the service
Attempt to recover data on one (1) drive
Review your current backup solution and make recommendations to avoid further data loss
Advise on how to access recovered files and assess if files are corrupt, if required