Good news for those of us who struggle with technology. Computer support and repair services, IT Solver, was established on Macleay Island. Angus McLauchlan operates a mobile support unit to tackle software and hardware issues and, for those people who want the convenience of a shop front, are able to carry-in their device to either Macleay Island Data Services or My Health Aisle, Russell Island.
There’s nothing more frustrating than finding yourself at the mercy of an uncooperative computer. Computers, in one shape or another, are as much a part of our lives as daily transport. We can’t live without them and, when something goes wrong, it’s hard to measure the value of a knowledgeable ‘techie’.
Angus’ obsession with computers began at age 10 and since then, he’s acquired a degree in IT from Mt Gravatt Metro South Institute of Technology and worked in a number of technology companies over several years. You can find his professional history on LinkedIn.
He specialises in networking and delivering first-rate customer service. If you don’t know what networking is, try living without it! Angus has experience in laptops, PCs and Macs, iOS (iPhone and iPads) and Android devices. He has an across the board knowledge of technology and, aside from weekends, his average turn-around time from drop off to completion is about 24-48 hours.
His main strength is, he’s up to date with technology – aside from following the release of the latest devices and apps, fundamentally, he’s good at fixing problems; he’s patient, prompt and clearly explains the issues.
Angus provides computer support for kids (the Macleay Island State School), professionals, business people, tradies, and just ordinary people. Regarding the latter, he is keen to extend his knowledge into the community, and tutoring is on his agenda.
Customers can receive IT support by phone, on the web, on-site, or if they prefer, they can drop off their device at Macleay Island Data Services (Bendigo Bank), where they will find a raft of services on offer.
Last but not least, not only is Angus abreast of the latest technology, he has chosen Macleay Island as his main customer base; further proof that through technology he can do business world-wide and Islanders have access to his skills on their doorstep.
Angus has an orange card certified to work in Queensland school environments and a blue card to work around children.